UTS IS A TURN-KEY WARRANTY SERVICE SOLUTION FOR MANUFACTURERS.
Our nationwide network of professional repair technicians provides door-to-door repair and inspection services to handle your warranty claims with ease.
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Network of Field Technicians
INSPECTIONS & DATA COLLECTION
Completing field inspections and providing data collection was the initial service offering from UTS back in 2007. Since that time, through several generations of refinement, customer feedback and ever changing needs, UTS field inspections have become the most comprehensive in the market place.
REPAIR & ASSEMBLY
Having the resource available to complete minor & major repairs in the field is a critical step in resolving your customers’ issues. In the instance that parts and labor are provided to the consumer, UTS provides you with a capable, cost effective and reliable means to get the repair done.
INSTALLATION
The final step in being a truly complete “single source” post sales field service solution is in our ability to complete full unit installations. In the instance that product and labor is provided to the consumer, UTS provides you with a capable, cost effective and reliable means to get the tear out and installation done.
MANUFACTURER ASSISTS
UTS can be a single source solution or work in tandem with your factory technicians. If you utilize your own factory technicians, UTS is a valuable and cost effective solution for assisting your technicians with multi-man work. By using UTS as your preferred outsource solution to assist your factory technicians, you won’t have to haggle with multiple independent companies around the country or deal with unreliable resources with no real skill sets.
CONSUMER DIRECT
In the instance that parts and labor are not provided to the consumer, then the next question the consumer proposes is usually “what’s next” or “who can I call”. As a service to our customers, in the event that either parts or labor are not provided, we do accept “non-warranty” referrals. This can be a huge value add for you when a product is out of warranty, but parts or service is needed and a consumer is looking for peace of mind that it will be done to your standards.
LIGHT COMMERCIAL & LARGE PROJECTS
While most of our services are conducted on a residential scale, we also have a very capable and cost efficient team dedicated to light commercial and large project work. We are no strangers to scaffolding, electric lifts and large equipment designed to reach above 2 stories. We have conducted projects all around the country, on large multi-million dollars homes, hotels and office buildings. We provide an onsite project manager as well as a team of specialists designed to meet your needs and your deadline.