Warranty Services

We provide warranty inspections, data collection, hands-on repair service, and turn-key installations nationwide.

UTS only recruits craftsmen with extensive experience in the industry, complete a background check and are insured. Every technician is held to service level expectations.

WHAT WE DO

UTS provides a Coast-to-Coast National Network of Skilled Technicians providing service, repair, and installation of building products.

DOOR & WINDOW REPLACEMENT

Replacing your doors and windows is one of the best ways to renovate your home without any demolition. This service is guaranteed to increase your home’s curb appeal with an updated look and feel!

WINDOW WARRANTY SERVICE & REPAIR

If you have any issue with your doors or windows, we can fix it! We service over 10,000 doors and windows annually – covering the US and Canada. That’s why leading national and global door and window companies rely on us for their warranty service work.

DOOR WARRANTY SERVICE & REPAIR

Installing doors requires finesse and attention to detail. A door should operate effortlessly and seal when shut. Our technicians can inspect, repair, install, or replace your existing door to its original condition. This is why leading national and global door & window companies rely on us for their warranty service work.

INSPECTION & DATA COLLECTION

Completing field inspections and providing data collection was the initial service offering from UTS back in 1997. Since that time, through several generations of refinement, customer feedback and ever changing needs, UTS field inspections have become the most comprehensive in the market place.

Matt R.

Virginia (Homeowner)

“I just wanted to say “thank you very much” for the outstanding service that your company provided us with the replacement sidelight. Also, the technician you sent out to our house was very meticulous and professional. No doubt, your company is now one of my favorite companies to work with and I will be sure to recommend your products to all my friends.”

 5/5

Herb L.

New York (Homeowner)

“Daniel from UTS arrived promptly at 7pm on Friday evening, and immediately went to work replacing both the left side light and the main door glass. Daniel carefully cleaned, prepped and replaced both the glass in an efficient manner; cleaned up carefully so no glass splinters were left and took all packaging materials with him.
I would highly recommend Daniel for any warranty work that your company needs done.”

 5/5

Mike W.

Illinois (Manufacturer)

“Spoke to the home owner this AM to follow up the service, he advised that Dan was great and that “Your install was better than the previous install company had originally done and actually went above and beyond when seeing that the subfloor board was rotting, Dan took care of it.” He, along with the retailer and manufacturer is extremely impressed with UTS and the service both from entering the store, installation and returning the old unit to the store. Your quick response was the key to this process being successful!! NICELY DONE!!!! APPRECIATE YA!!!!”

 5/5

Nikola D.

Windsor, Ontario (Homeowner)

“We wanted to let you know that your tech that performed the service repair on our door was very professional and did a great job. Thank you.”

 5/5

Tim S.

North Carolina (Manufacturer)

“We spoke to the homeowner and they had nothing but praise for your communication, skills, and professionalism that you excibited while caring for their warranty claim. Thanks for all your hard work!”

 5/5

Dave H.

Pennsylvania (Homeowner)

“I want to thank you and the manufacturer for your commitment to your products and for honoring my warranty. Both doors were installed this week and my wife says that she likes them very much. The two men who installed them were very careful and consulted me whenever they had a question. They also commented on the quality of the doors and how nice they looked. Thanks again for your efforts on my behalf.”

 5/5

Scott H.

Texas (Homeowner)

“What an incredible treasure you have in this field agent. He is prompt, courteous, well groomed, prepared for the wide scope of repairs/adjustments and very detail oriented! The problem is solved and my confidence in the product is restored, despite the root cause of the problem. I would like to request that you forward my comment to the appropriate department heads in Production, Sales & Marketing, Customer/Warranty Service, as well as the President of this door manufacturer. Again, thank you for your assistance on this matter. I am very satisfied with the handling of this “challenge”, and my accolades and my profound thanks are directed to you and your technician!”

 5/5

Thomas F.

New Jersey (Manufacturer)

“Had a call from the homeowner today stating he was very happy with the workmanship and professionalism of Jack. He was tidy and quiet, and overall the homeowner was very pleased and wanted to express this.”

 5/5